Thursday, April 14, 2005

Peter and John - Help me Please

'Happy Tamil New Year's Day'

Yesterday evening, I felt miserable. Yes, miserable that I wasn't able to get into the Internet, thanks to some problem with my computer.

Spoke to SBC-Yahoo DSL Tech support. The call went to India as expected and "PETER" came on the line ( I think he was actually Parandhaman, who changed ( was asked to) his name to PETER. I asked him where he was, but he politely refused. I was able to hear all desi voices in the background but sounded like a mix, wasn't able to pick any particular language.

I was pleasantly surprised to hear too may Thankyou's and Sorry's while he walked me thru the various settings in my PC. His accent was pretty good, though not foolproof.

Unfortunately, PETER couldn't fix my problem. In the end he said he was escalating the call and that someone would call me in 24 hours. As I said Thank you, he politely said 'Thank you for using SBC Yahoo DSL and sorry I couldn't fix your problem today'.

Its already 18 hours and no calls yet. I might have to call again tonight and maybe 'JOHN' aka Janakiraman will come online to help.!

I don't know what I'll do tonight without my window to the world.! I am sitting here, wondering how this Internet has changed my lifestyle, how dependent I've become on this Window to the world.

5 comments:

Me said...

enna sir panradhu poyapu appidi azhidichi internet illana oonumey panna mudiyadha madhri oru feeling :(

Narayanan Venkitu said...

Me,
I feel the same way. Enna..agappogudhoe...Idhellam enga poi mudiyumoe..Theriyalai..!!

Adaengappa !! said...

Atleast en velai 100% Internet -ai nambi illai..I use Internet mostly for entertainment purpose..

Narayanan Venkitu said...

Same here...I also use it for entertainment..!! But I browse a lot after dinner.

Narayanan Venkitu said...

Venkat,
Correct dhan...Its a kadavul..thinking about it.!